Master High-Conflict with On-Demand Courses & Training

Self-paced learning to help you navigate, manage, and reduce high-conflict behavior—anytime, anywhere.

Why Choose HCI On-Demand Courses?

Our on-demand courses make it easy to strengthen your conflict-resolution skills whenever it fits your schedule. Each course is self-paced, accessible 24/7, and designed to deliver practical, real-world tools you can apply immediately in your workplace or personal interactions.
 
  • Real tools, not theory: BIFF Response®, The CARS Method®, EAR Statements™, and SLIC Solutions™ you’ll use the same day
  • 100% self-paced: 2–8 hour courses, no deadlines, lifetime access, watch on any device
  • Continuing Education: Designed to comply with the 1-hour minimum CE requirements. Most qualify for online CLE credits; check your jurisdiction.
  • Proven results: Thousands of lawyers, therapists, HR pros, and leaders report increased confidence in high-conflict cases
  • Affordable: Individual courses start at only $25; generous group and firm discounts available
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Featured On-Demand Courses

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Browse our library of targeted courses tailored for legal, therapeutic, and leadership pros. Each includes video lessons, real-world examples, quizzes, and practical exercises.
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BIFF FOR LAWYERS: RESPECTFUL & CIVIL COMMUNICATION
 

For Attorneys & Legal Teams
Learn to craft Brief, Informative, Friendly, Firm (BIFF Response®) responses for emails, letters, and client and opposing counsel interactions that calm volatile situations without escalating litigation.

  • Duration: 1 hour
  • Outcomes: reduce time waste, stress and risk
enroll now
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HOW TO TALK TO THE RIGHT BRAIN
 

For Anyone
Leverage the brain’s dual methods for de-escalating conflict and crisis response. Influence others effectively by “talking to the right brain” to enhance communication.

  • Duration: 30 minutes
  • Outcomes: Stop wasting energy and getting stuck
enroll now
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STRATEGIES FOR HANDLING HIGH-CONFLICT OPPOSING COUNSEL
 

For Attorneys & Legal Teams
Learn tools to deal successfully with high-conflict opposing counsel and others with tested tools, without sacrificing ethics or your own sanity.

  • Duration: 1 hour
  • Outcomes: reduce stress, increase confidence in cases
enroll now
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HIGH-CONFLICT MEDIATION LECTURE & DEMONSTRATION
 

For Mediators, Attorneys & Therapists
Elevate mediation skills with a client-centered, proposal-focused, structured approach that improves outcomes in high-conflict mediation.

  • Duration: 75-min lecture + 3-hr demonstration by Bill Eddy
  • Outcomes: 
enroll now
Ignore, Decorative
I take these courses at least once per year just to get my head straight again after the confusing elements of high-conflict cases.
LNHPeople and Culture Manager
The most in-depth and common sense approach to alienation vs. resistance and refusal. Great value, cutting edge, and convenient.
HWLFamily Court Judge
Application of brain science to conflict makes conflict make sense. No one does it like HCI.
RLH
Ignore, Decorative

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