Two options:
- You can schedule a 15-minute meeting to discuss your training needs here: 15 min Zoom: https://calendly.com/hci-megan/training-inquiry
- Or submit a contact request for more information: https://highconflictinstitute.com/custom-training/
Two options:
New Ways® is our evidence-informed method for working effectively with people who have high-conflict behaviors. It teaches the 4 Big Skills — Flexible Thinking, Managed Emotions, Moderate Behaviors, and Checking Yourself — and is designed for professionals who support clients, coachees, families, teams, or organizations.
There are several versions of the method, each tailored to different professional roles:
Professionals can become New Ways Providers by completing our training and obtaining a license to use the method in their practice, coaching business, court programs, non-profit, or organization. Those who want to go further can pursue advanced certification.
Licensed and certified providers are eligible to be added to our online directory so clients and organizations can easily find them.
Learn more about becoming a provider here:
https://highconflictinstitute.com/new-ways/
We do not make individual referrals. We provide a list of providers who have been trained in our New Ways methods or our certifications here: https://highconflictinstitute.com/find-a-provider/
No, we do not testify as expert witnesses in legal proceedings and recommend consulting with your attorney for all legal strategies.
Yes — you can absolutely refer your clients to us. We offer a range of classes, coaching, and consultations through our dedicated client-support platform at ConflictInfluencer.com. Your clients can access:
Inquire here: https://www.highconflictinstitute.com/contact/
Our “online” co-parenting class, New Ways for Families, can be taken anytime on your own or you can add coaching along with it, here: https://www.highconflicttraining.com/coaching-nwff
IF YOU ARE SEEKING THE COURT-ORDERED CLASS, use this link to our partner, Online Parenting Programs: https://www.onlineparentingprograms.com/online-classes/high-conflict-co-parenting-class.html
Use this link for the court-ordered class, which takes you to our partner, Online Parenting Programs: https://www.onlineparentingprograms.com/online-classes/high-conflict-co-parenting-class.html
Yes. We offer a 50% discount if you are buying books to offer to your clients/customers. Contact info@highconflictinstitute.com for the discount code. Or receive a 30% discount on orders over $250 through the HCI/Unhooked Books bookstore.
Yes — we’re proud to offer discounts for military personnel and non-profit organizations. Email us at info@highconflictinstitute.com and we’ll be happy to provide details.
Some of our books and workbooks are available in other languages.
Contact us at info@highconflictinstitute.com to inquire about your translation needs.
Yes. We offer many on-demand courses that are designed to meet continuing legal education (CLE / MCLE) requirements. While we are not currently an “approved provider” with any specific accrediting body—due to the complexity of multiple jurisdictions in the U.S., Australia, and Canada—our courses are created to meet the standards commonly required for CLE, including minimum instructional time (typically one hour).
We were previously an Approved Provider for CLE in California, and many jurisdictions accepted those credits. Although provider status varies by region, our courses may qualify for CLE credit depending on your jurisdiction’s rules.
A Certificate of Completion is provided for every finished course, which you may submit to your accrediting organization for consideration.
For Canadian lawyers: many of our courses are pre-approved through CPDFormula.
https://cpd-cle-ca.learnformula.com/profile/bill-eddy-2
1. We have many on-demand courses designed for continuing education credit. We are not an “approved provider” by any accreditation organizations due to the complexity of multiple jurisdictions in the U.S., Australia and Canada. Our courses are designed to meet the criteria of some jurisdictions, e.g. at least one hour in length. Our courses may qualify for continuing education credit, depending on your jurisdiction’s requirements.
A Certificate of Completion is provided on completion.
2. J&K Seminars offers CE credits for mental health professionals for a few of Bill Eddy’s courses here: https://jkseminars.com/speakers/bill-eddy-lcsw-esq
3. ContinuingEd.com offers one of Bill Eddy’s courses for mental health professionals, which is approved for CE Credit by the American Psychological Association and other accrediting organizations here: https://www.continuingedcourses.net/active/courses/course093.php
Yes. Both Bill Eddy and Megan Hunter are available for keynotes.
They speak at conferences, professional associations, court and legal events, corporate programs, government agencies, and organizations around the world. Topics typically focus on high-conflict personalities, conflict resolution, workplace dynamics, leadership, family law, mediation, and related subjects.
To inquire about availability, topics, and fees, please contact us at https://www.highconflictinstitute.com/custom-training/#consutation-form
Yes, we have a special website just for you called Conflict Influencer. Go to www.conflictinfluencer.com.
Conflict Influencer was created to help people who are faced with a high-conflict person in their personal life. This is most common seen in divorce and co-parenting, families, couples, friendships, and at work with either a boss or co-worker. ConflictInfluencer.com has “live” online classes, self-directed courses, coaching, consultations, groups, communities and we can even help you reach agreements in high-conflict situations.
If you’re a mental health professional working with potentially high-conflict clients, we recommend our New Ways® trainings along with our advanced High-Conflict Mental Health Therapist Certification. Together, these programs give you both the foundational method (the 4 Big Skills) and deeper expertise in identifying and managing high-conflict personality patterns in clinical settings.
Taught by Bill Eddy, this advanced certification, which you can take online at your convenience, provides an in-depth understanding of the predictable behavior patterns associated with five high-conflict personality disorders/traits. The program teaches practical methods to manage clients who can be intense, reactive, or pull you into negative, distorted thinking.
You’ll learn skills for:
Learn more: https://www.highconflicttraining.com/high-conflict-mental-health-therapist-certification
Designed for therapists working with separating, divorcing, or co-parenting families. This training teaches you how to integrate the 4 Big Skills into clinical sessions, using structured exercises and tools, including the New Ways for Families Parent Workbook, that help parents stay regulated, future-focused, and engaged in problem-solving rather than blame.
You’ll learn how to guide parents through skill-building, reduce escalation in emotionally charged sessions, and support healthier communication patterns while maintaining strong therapeutic boundaries.
You can become a licensed or certified New Ways Provider and use the method in your practice. Completing the certification provides an even higher level of expertise and professional recognition.
If you’d like help choosing the best path based on your role or client population, we’re happy to guide you. https://www.highconflictinstitute.com/contact/
Best for: preventing parents from becoming long-term, entrenched high-conflict cases, though it can be used effectively at any stage of a family’s transition.
Designed for coaches who work with parents participating in HCI’s New Ways for Families® Online Class. This training teaches you how to support parents as they learn and apply the 4 Big Skills—Flexible Thinking, Managed Emotions, Moderate Behaviors, and Checking Yourself—through structured exercises and practical, forward-focused coaching techniques.
You’ll learn how to guide parents as they move through the online program, reinforce the skills they’re practicing, help them stay future-focused, and provide accountability without getting pulled into blame, negativity, or past-focused narratives.
Best for: supporting parents in high-conflict or potentially high-conflict co-parenting situations, especially those who need skills coaching alongside the online class. Suitable for early intervention or at any stage of a case.
A training teaches you the New Ways® method so you can use the skills and tools in your work. You’ll learn the concepts, the 4 Big Skills, and how to apply the approach with clients, coachees, families, teams, or organizations. After completing a training, you can become a licensed New Ways Provider and use the method in your professional practice.
A certification goes a step further. It’s an advanced level of competency that demonstrates deeper mastery of the method. Certification includes additional learning, practice, feedback, and assessment. Once certified, you receive recognition as a certified provider and become eligible to be listed in our online directory so clients and organizations can find you.
In short:
Training = learn the method and become licensed.
Certification = advanced expertise and formal recognition of your mastery.
We are the go-to educators and trainers for cutting-edge mediation and conflict resolution strategies. Since 2006, we’ve been making the world a more peaceful place with our keynotes, consultations, customized trainings, books, and online courses. Contact us to learn more!