Master High-Conflict with On-Demand Courses & Training
Self-paced learning to help you navigate, manage, and reduce high-conflict behavior—anytime, anywhere.
Why Choose HCI On-Demand Courses?
- Real tools, not theory: BIFF Response®, The CARS Method®, EAR Statements™, and SLIC Solutions™ you’ll use the same day
- 100% self-paced: 2–8 hour courses, no deadlines, lifetime access, watch on any device
- Continuing Education: Designed to comply with the 1-hour minimum CE requirements. Most qualify for online CLE credits; check your jurisdiction.
- Proven results: Thousands of lawyers, therapists, HR pros, and leaders report increased confidence in high-conflict cases
- Affordable: Individual courses start at only $25; generous group and firm discounts available
Featured On-Demand Courses
For Attorneys & Legal Teams
Learn to craft Brief, Informative, Friendly, Firm (BIFF Response®) responses for emails, letters, and client and opposing counsel interactions that calm volatile situations without escalating litigation.
- Duration: 1 hour
- Outcomes: reduce time waste, stress and risk
For Anyone
Leverage the brain’s dual methods for de-escalating conflict and crisis response. Influence others effectively by “talking to the right brain” to enhance communication.
- Duration: 30 minutes
- Outcomes: Stop wasting energy and getting stuck
For Attorneys & Legal Teams
Learn tools to deal successfully with high-conflict opposing counsel and others with tested tools, without sacrificing ethics or your own sanity.
- Duration: 1 hour
- Outcomes: reduce stress, increase confidence in cases
For Mediators, Attorneys & Therapists
Elevate mediation skills with a client-centered, proposal-focused, structured approach that improves outcomes in high-conflict mediation.
- Duration: 75-min lecture + 3-hr demonstration by Bill Eddy
- Outcomes:
