BIFF response coaching for high conflict written and verbal communications

To purchase and schedule a BIFF consultation, please click HERE.

We provide personal coaching to anyone who needs help responding to a high-conflict email, social media post, letter, verbal comment or other communication.

Get personalized, live help dealing with manipulative, toxic and plain old difficult people

  • Your ex sends an endless stream of hostile texts or emails

  • Your boss’ attitude has you considering a career change

  • That one student is an irritation to everyone in the class

  • You have a client or colleague who is constantly upset

  • Someone just blasted you on Facebook…again

  • Your brother makes you nuts on a daily basis

  • Your best friend likes you one day then suddenly blows up

Sound familiar? What’s going on? Why can’t he/she just STOP IT, already? Why do you get blamed for everything wrong in his/her life? You’ve tried reasoning with the person, but he/she just gets angrier. How can you stop being frustrated with this situation, time and time again?

We can help! Biff Response coaching teaches you how to deal with personal attacks; especially in today’s world of texts, IM’s, hostile email and web postings, and it works for any type of communication, especially written confrontations. Don’t react or defend – learn how to give a BIFF Response instead. You’ll be respected for it – and feel good too. 

BIFF responses are brief, informative, friendly and firm. They help contain the conflict

The BIFF coach will help you learn how to write BIFF responses, typically in a 30–60 minute, one-on-one coaching session.

Available by:

  • Skype

  • Phone

  • Email

Please note: our coaching sessions are not a legal service, legal advice, nor therapy service or advice.  You are always encouraged to seek ongoing consultation with professionals in your geographic area for mutual learning in handling high conflict cases. 

Click on the phone to schedule and purchase a coaching session

After your purchase is completed, you will receive an email receipt and we will contact you to schedule a date and time for your BIFF coaching session.

Additional resources that can help: