At HCI, we have the experts that can help you resolve any high-conflict situation.
Our Mission
The High Conflict Institute offers transformational strategies to deal with high conflict personalities and situations. For individuals and organizations across all industries and continents, HCI’s courses, trainings, and consultations will turn conflict into harmony and help you find your missing peace.
San Diego, CA, USA
Bill Eddy, LCSW, Esq. is HCI’s co-founder and Director of Innovation. While pioneering High Conflict Personality Theory (HCP), he was the National Conflict Resolution Center’s Senior Family Mediator for 15 years, a Certified Family Law Specialist for 15 years, and a licensed clinical social worker therapist for over 12 years.
Bill served on the faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law in California for sixteen years and was a Conjoint Associate Professor with the University of Newcastle Law School in Australia for seven years. He has been a speaker and trainer in over 35 U.S. states and 13 countries.
The author or co-author of over 20 books, manuals, and workbooks, he also has a popular blog on the Psychology Today website with millions of views. He co-hosts the podcast, It’s All Your Fault! with HCI co-founder, Megan Hunter.
Scottsdale, AZ, USA
Megan Hunter, MBA, is HCI’s co-founder and Chief Executive Officer. She developed the concept of the Institute after 13 years in policy, legislation, and judicial training with the Arizona Supreme Court and five years with the Dawes County Attorney’s Office in Nebraska. She is the founder and publisher of Unhooked Books, a U.S.-based media company.
Megan has trained professionals across a broad spectrum of industries and cultures in the U.S. and 10 countries. She holds an MBA from the University of Phoenix and a Business and Economics degree from Chadron State College.
She has co-authored several books on high-conflict disputes and is the co-host of the podcast, It’s All Your Fault! with HCI co-founder Bill Eddy. She is known as the Conflict Influencer and intends to lead a new generation in becoming conflict influencers.
Christine is a seasoned Human Resources Professional with over 12 years of experience in progressively responsible roles. She is passionate about integrating productive conflict engagement methods with strategic human resources initiatives to make the workplace a more peaceful space.
Christine holds a Bachelor of Arts in Psychology from Brock University, a Post Graduate Certificate in Human Resources Management from Niagara College, and an Emotional Health Practitioner Designation (EHP) micro credential from Trent University. Additionally, she is pursuing certification in Graphite Thinking Coaching; a method of conflict coaching that focuses on the development of open and peaceful mindsets that support productive conflict engagement.
Jae holds a Bachelor of Arts in Justice Studies from Royal Road University and three Conflict Resolution Certificates from the Justice Institute of British Columbia: a Mediation/ Third Party Intervention Certificate, Negotiation Certificate and Family Mediation Certificate. He began mediation training in October 2005 and has worked in the mediation profession since January 2006. Over the last 16 years, he has continued to develop his skills as a professional mediator. He earned his Chartered Mediator designation and Qualified Arbitrator designation from the ADR Institute of Canada and Certified Divorce Financial Analyst Designation through the Institute for Divorce Financial Analysts. Most recently, he earned his certification as a Specialist in Family Separation Finances through the Family Dispute Resolution Institute of Ontario.
Judge Bruce R. Cohen (ret.) was appointed as a Superior Court Judge to the Maricopa County, Arizona Superior Court in May, 2005, with assignments on family court (including presiding judge for four years) and criminal court. Prior to his appointment to the Bench, Judge Cohen was in private practice for 24 years, focused on family law. He worked in concert with the National Conference for State Courts and Arizona State University to develop the ground-breaking Families In Transition Program (“FIT”). Judge Cohen has served on numerous committees, boards and task forces, including the Arizona Supreme Court Child Support Guidelines Committee, the Arizona Supreme Court’s Standing Committee on the Impact of Domestic Violence and the Courts, and the Chairperson of the Arizona State Bar Professionalism Advisory Council. He co-authored legislation adopted in Arizona on parent information programs and adoption of special needs children and secured the passage of legislation in Arizona in 2021 that allowed sexual assault survivors who became impregnated to seek termination of parental rights of their assailants. During his 18 years on the Bench, he received several state and national awards, including the Arizona Family Support Council’s 2010 Judicial Officer of the Year, the Lifetime Achievement Award from the State Bar of Arizona- Family Law Section, and the nationally prestigious 2022 “Irwin Cantor Innovative Program Award” from the Association of Family and Conciliation Courts.
After several years assisting HCI in various projects, Liz Hunter officially joined our team in 2024 as our Operations Manager. Equipped with an undergrad degree in Event Management from Arizona State University, Liz is pursuing graduate studies to become a licensed professional counselor. An avid rock climber, Liz has scaled mountains across North America, and a few ice waterfalls as well. Liz explores life around the globe but calls Colorado home. She’s auntie to 3 little nephews whom she inspires with her adventurous spirit.
Katerina Ricci is a dispute resolution specialist and mediator providing services in small claims, unlawful detainment, and civil harassment cases at Los Angeles Superior Court. Her passion for work at High Conflict Institute grew when she took a class with Professor Bill Eddy at Pepperdine Caruso School of Law during her graduate studies where she received a Master’s in Dispute Resolution (MDR). Before law school she worked in the scientific field after earning a bachelor’s degree in Microbiology, Immunology, and Molecular Genetics from UCLA. Her scientific background and expertise in mediation opened a unique opportunity for bridging the gap between the scientific and legal fields. As an educator, Katerina values her previous work with students with disabilities as that experience allowed her to learn diverse and valuable skills.
Jessiah Stokes started with HCI in 2023, filling multiple roles. Her expertise in growing audiences through social media is unparalleled. She is a both a creative and a detail-oriented person.
Jessiah is a recent transplant to Arizona where she lives with her husband and three young children. She is a native of Colorado where she’s lived most of her life. She brings a wealth of expertise and attention to detail to the HCI team.
Sarah is HCI’s Project Manager and CLE Coordinator. She has a diverse background with experience in both education and financial services. Sarah is our lead project manager, webmaster, IT, and overall go-to person to get things done. She also handles our continuing legal education courses. Sarah holds an advanced degree in adult education and training.
Meggen Romine joined HCI as our Events & Scheduling Manager in 2021. She manages complex scheduling needs for training and speaking events, podcasts, and communicates with clients to serve their needs and connect them with the services and trainings they need. Prior to HCI, she was a teacher in the Las Vegas school system and holds an advanced degree in education.
Annette Burns has practiced law in Arizona since 1984 specializing in the practice of family law as a Certified Family Law Specialist, and focuses on acting as mediator, arbitrator, Family Law Master and Parenting Coordinator in family law cases. Her background and experience includes 30+ years of client representation in divorces, property valuations and divisions, and actions involving spousal maintenance, child custody and parenting time, paternity, and child support. In 2017, the Family Law Section of the State Bar of Arizona awarded Annette a Lifetime Achievement Award for her work in family law.
She is a contributor on HCI’s domestic violence series: Conversations About Domestic Violence in Family Law
with 16 Experts: click here to view
The Honorable Karen Adam retired from the bench in November 2015 after 34 years of service as a Tucson City Court Magistrate, a Superior Court Commissioner, and a Superior Court Judge. As presiding judge of the Pima County Juvenile Court from 2011-2014, Judge Adam led the effort to convert PCJCC to a trauma-responsive court. She facilitated a trauma audit of the Court, and implemented many of the recommendations, including training for all court employees and system partners in trauma and vicarious trauma. Judge Adam writes and lectures on juvenile and family law topics and has served as faculty for the National Judicial College since 2007 and as a Professor or Practice for the University of Arizona Rogers College of Law since 2018.
She is a contributor on HCI’s domestic violence series: Conversations About Domestic Violence in Family Law
with 16 Experts: click here to view
L. Georgi DiStefano is a Licensed Clinical Social Worker with extensive experience in the management of substance abuse and employee assistance programs. The former Executive Director at San Diego State’s Center for Alcohol and Drug Studies, she provides management consultation, executive coaching, and seminars on managing high conflict people. Georgi has worked with Bill Eddy for many decades and is the co-author with him on the award-winning book, It’s All Your Fault at Work! Managing Narcissists and Other High Conflict People and the New Ways for Work® Coaching Manual and Workbook (Personal Skills for Productive Relationships).
Sonja Wood became a mediator in 2019 after completing a master’s degree in chemical engineering in Europe. During her time as an engineer, Sonja witnessed the impact that a lack of communication skills had on the employees she worked with. Motivated by this experience, she chose to become an HCI specialist, teaching programs that offer organizations conflict management and human relations skills. Sonja speaks French as her first language in addition to English and some German.
Susie Rayner is a mediator, co-parenting coach and founder of Mediate Negotiate, a family dispute resolution practice in Australia. Prior to becoming a dedicated family dispute resolution practitioner and family coach in 2018, she held positions in the corporate arena for 20 years. She is co-author of New Ways for Life™ Instructor’s Guide and Student Journal with HCI co-founder, Bill Eddy. Susie joined HCI as both a core team member on staff and as an educator/trainer in 2020 and serves as HCI’s New Ways Coordinator.
Rehana Jamal is a conflict resolution specialist, mediator, and lawyer. She holds an LL.M. in dispute resolution from Pepperdine Law School, a J.D. from Cardozo School of Law, and is a member of the New York State Bar. She has tremendous experience and passion working with people from different cultural, sociopolitical, and economic backgrounds from her experience living abroad in Ecuador, Colombia, Kenya, and Spain. Rehana completed an internship with HCI in 2022 and later joined the HCI team as a trainer/educator.