© 2011 By Bill Eddy, LCSW, Esq. Recent research suggests that more and more people are growing up with personality...

© 2011 By Bill Eddy, LCSW, Esq. BIFF: Responding to Blamespeak Many people initially react to Blamespeak with Blamespeak of...

© 2011 By Bill Eddy, LCSW, Esq. One of the biggest tasks for dispute resolvers in any setting is calming...