- BIFF, EAR Statement, Workplace conflict
©2016 Bill Eddy, LCSW, Esq. & L. Georgi DiStefano, LCSW Dealing with high conflict people (HCPs) in the workplace presents...
- Communication, De-escalation, EAR Statement
© 2011 by Bill Eddy, LCSW, JD Everyone gets upset some of the time. High conflict people get upset a...