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HCI’s offerings have satisfied customers worldwide.
Any workplace can fall victim to High-Conflict People and situations. HCI teaches the proper advanced conflict resolution techniques to overcome and find the missing peace.
In today’s workplace, a few High-Conflict People can create organizational problems across your business. Our training gives you evidence-based strategies that will not only reduce conflict, but also reduce risk and manage inflammatory behavior. We can also recommend company-wide policies that will mitigate hostility, curb escalations, eliminate bullying, and restore a positive workplace culture. With our training, your business can gain competitive advantage and create a peaceful and civil working environment.
HCI’s training, consulting, and coaching transforms organizations and employees by teaching the proper skills to resolve high-conflict situations.
Using the WEB Method® you will find a quick and easy way to
identify high-conflict people.
Using our CARS Method® you will have the strategies to manage high-conflict situations creating a more peaceful environment.
You will learn how to interact verbally with an EAR Statement™ followed by a THINK Action.
You will master written communication with a BIFF Response®.
You will learn a proposal-focused strategy for making decisions and reaching agreements in high-conflict situations.
You will learn how to prepare for, structure and manage meetings that have potential for a high-conflict disruption.
Our menu of solutions provides flexibility to any professional, business, or organization. From one-on-one consultations to group trainings, we will help you overcome your high-conflict situation and bring your professional life back into alignment.
We come to your company or not-for-profit of any size with customized training specifically for you, whether keynote, conference, or workshop.
Our on-demand opportunities offer 1-3 hour courses to increase your organization’s ability to deal with high conflict.
This hybrid course is for workplace coaches, Employee Assistance, and human resource professionals certifying you as an HCI provider.
Customized training for executives, managers, and others in leadership roles.
A creative lab experience for learning conflict communication skills, such as CalmB4Think™, BIFF Response®, and the EAR Statement™. Our expert Live Lab Coaches meet one-on-one or groups of employees in virtual sessions to practice skills.
One-on-one consultation with our workplace experts when you have a high conflict dilemma in your organization.
This solution is designed to reduce complaints and high conflict interactions in 70 days.
Transform your team’s communication with our tailored training, delivered either in-person or virtually to fit your organization’s unique needs. Whether it’s a keynote, conference, or workshop, we offer customized sessions for human resources, employees, leaders, executives, and managers.
This hybrid course is for workplace leaders to learn key skills and strategies to manage people who display high-conflict behavior and navigate and minimize the disruption high-conflict personalities cause to your work teams.
This hybrid course is for coaches to learn to coach employees with high-conflict behaviors and their co-workers to improve personal relationship skills and bring calm to high-conflict situations.
This hybrid on demand/Live Lab solution for employees is designed to help employees learn written and verbal communication skills to reduce complaints and high-conflict interactions.
New Ways for Work® Coaching provides your employees with a chance to change through 1:1 coaching sessions using the New Ways for Work Workbook to develop essential conflict resolution skills to improve workplace and team dynamics.
Our on demand courses offer you effective high-conflict legal strategies 24/365, and our “live” virtual classes help you learn and practice our key communication and conflict management skills.
A creative lab experience for learning conflict communication skills, such as CalmB4Think™, BIFF Response®, and the EAR Statement™. Our expert Live Lab Coaches meet one-on-one or groups of employees in virtual sessions to practice skills.
One-on-one virtual (phone/Zoom) consultation with our workplace experts when you have a high-conflict dilemma in your organization. One-time or ongoing 1-hour consultations help anyone sort out a high-conflict situation.
We are the go-to virtual and on-site educators and trainers for cutting-edge advanced conflict resolution strategies. Since 2008, we’ve been making the world a more peaceful place with our keynotes, customized training, consultations, books, classes, and online courses. Contact us to learn more!
We are the go-to educators and trainers for cutting-edge mediation and conflict resolution strategies. Since 2008, we’ve been making the world a more peaceful place with our keynotes, consultations, customized training, books, and online courses. Contact us to learn more!
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