Learn to spot and manage difficult people
(they don't come with a warning sign or instructions)
Our strategy is to prepare you to shift them from blamers and complainers to problem-solvers.
Prepare
“they will come. don’t be caught unaware”
Protect yourself, your practice, courtroom, organization, small business, school, or anywhere, and avoid costly legal battles, complaints, and the chaos that high-conflict people create by being prepared in advance.
Identify
“they are here. mitigate potential pitfalls before it’s too late.”
People with high-conflict personalities are surprisingly predictable once you know the warning signs. Save yourself time, a lot of drama, and money by identifying potential high-conflict situations through early identification.
