Mediation & Restorative Justice Centre
© 2011 By Bill Eddy, LCSW, Esq.
Last week I was in Edmonton, Canada, giving a 2-day training to 40 mediators with the Mediation & Restorative Justice Centre. It was an excellent group and they were willing to practice over and over again dealing with high-conflict clients. They learned (and I continue to learn) that what works best is often the opposite of what you feel like doing. And they were great sports about it!
Pictured here: Bill Eddy, Susan Logan (Executive Director) and Scott (Chair of the Board).
Bill Eddy is a lawyer, therapist, and mediator. He is the co-founder and Training Director of the High Conflict Institute, a training and consultation firm that trains professionals to deal with high conflict people and situations. He is the author of several books and methods for handling high conflict personalities and high conflict disputes with the most difficult people.