Keeping Your Cool Response

By Bill Eddy, LCSW, Esq.

The same approach applies to high conflict professionals. Don’t take their behavior personally. Don’t engage when you can avoid it. Get help for dealing with the necessary details, and let go as soon as you can. There’s more to life than fighting with HCPs. Best wishes.

Bill Eddy is a lawyer, therapist, and mediator. He is the co-founder and Training Director of the High Conflict Institute, a training and consultation firm that trains professionals to deal with high-conflict people and situations. He is the author of several books and methods for handling high conflict personalities and high-conflict disputes with the most difficult people.