Deans at Grossmont College interview Bill Eddy

In August, Bill Eddy sat down with several deans at Grossmont College in the San Diego area about managing “high-conflict” people. One of the deans wrote the following article summarizing their discussion and its increasing relevance today for anyone working with students, employees – or any organization.

People in any large organization, whether in private business or the public sector, are likely to encounter five different types of "high-conflict personalities," attorney and author Bill Eddy said recently during a seminar with some of Grossmont College’s top administrators. About 21 percent of Americans have personality disorders, some of whom engage...  Read More


Bill Eddy is the President of the High Conflict Institute, and an attorney, therapist and mediator. He has provided workplace trainings to several government agencies including the Social Security Administration, U.S. National Merit Protection System Board, San Diego Navy Medical Center, San Diego District Attorney’s Office, the State Services Authority in Melbourne Australia and other organizations. He is the author of several books, including It’s All Your Fault! 12 Tips for Managing People Who Blame Others for Everything and High Conflict People in Legal Disputes. The website for High Conflict Institute is: