Posts tagged Empathy-Attention-Respect (EAR)
Are You Willing to Adapt Your Strategy With Difficult People, or Should You Just Get Out Now?

"Paint a picture of that person treading water alone in the ocean. When we extend logic, explanation, insults and avoidance to them, they just sink deeper. Arms flailing, they're barely able to keep their head above water."

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Need to Set Limits With a High Conflict Person? Give 'Em Your EAR.

When dealing with high-conflict people in close relationships or at work, it is especially important to set limits on their unrestrained aggressive behavior, yet to do it in a way that doesn’t make things worse.

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