Setting Boundaries with Difficult People - The Rule of Opposites

The High-Conflict Person's deeply-felt belief that they're right and you're wrong results in an intensity that scares us, so we end up avoiding them altogether or bending the boundaries to avoid being yelled at or even feeling uncomfortable.

Read More
Are Your Personality Awareness Skills Up to Date?

"A person without personality awareness skills might think that so-and-so is a real jerk and to be avoided. But someone with personality awareness skills knows to consider that the new friend might actually be the person to avoid and that so-and-so is actually a nice guy. More information is needed and those with these skills know generally where to look."

Read More
When Teens Learn Behavior From an NPD Parent - A Follower’s Question to The BIFF Response Coach

A BIFF Response is a great thing use but it’s not a cure for narcissism or teenage angst. Putting this into practice effectively requires not only learning the four steps, but having a good working knowledge of the reasons why it works.

Read More
Need to Set Limits With a High Conflict Person? Give 'Em Your EAR.

When dealing with high-conflict people in close relationships or at work, it is especially important to set limits on their unrestrained aggressive behavior, yet to do it in a way that doesn’t make things worse.

Read More
What's The Best Reply to My Ex's Frustrating Emails? - A Follower's Question to the BIFF Response Coach

"Here is a question I would like to see addressed. My ex is a sociopath (at best). I will write him over Talking Parents asking a very simple question that should take a 5 second response. For example, yesterday, I asked him, "Did [our son] have a nap today?" He read it at 5 PM yesterday and responded at 11 AM this morning. "

Read More