Speakers & Trainers
We provide speakers and trainers for organizations, conferences, and groups of professionals or individuals on dealing with high conflict people—including disputes in court, workplace, healthcare, education, neighborhood, law enforcement and family.
All Upcoming Events Online Event Registration
Blame abounds! People confront us at work, the store, and online Nerves get on edge. The temptation is to react and blame.
So, What’s Your Proposal? shifts the conversation from the past and blame to the future and problem-solving. It teaches a simple technique that helps the reader stay calm and confident, while keeping the focus on solving problems.
BIFF Responses help us communicate in this age of rapid change and instant communication, and in a society with a growing Culture of Blame and Disrespect. A BIFF Response can be applied in any communication anywhere – online, social media, in a letter or even in person. It can be used at work, earning you respect and success. It can help you get along with difficult family members, friends, neighbors and others anywhere in your life.
BIFF Response Website is Here!
A BIFF Response will help you get back in control when someone attacks or blames you. Learn the four steps for giving a fast, effective reply to hostile emails, texts and other communications.
See a Video of this powerful response method or
Order the BIFF book!
Bill Eddy, LCSW, Esq. - Consultations & Training
William A. "Bill" Eddy is an attorney, therapist and mediator and the President of the High Conflict Institute. He provides consultations and training about managing high-conflict personalities to professionals, including attorneys, judges, mediators, mental health professionals and human resource professionals. He has presented in over 25 of the US States, Canada, Australia, France and Sweden. He is on the part-time faculty at the Pepperdine University School of Law and on the part-time faculty of the National Judicial College.
See What People Are Saying about Bill's books and training.
Learn about four "high-conflict" personalities and a four-step method for managing them—whether you're the "Target of Blame" or someone close to them. Excellent information and tools for the workplace, whether you're a manager or an employee. See a Video of testimonials about the positive impact of this on people’s lives.